Managing Your Online Reputation - New York

Training Event Details:

Host: Manhattan SBDC

Managing Your Online Reputation

8/24/2022   2:00 PM - 3:00 PM
Consumer trust and confidence are paramount as the business community navigates through the uncharted waters of a changing marketplace. The consumer experience – in-person or increasingly online – must set you apart and earn justified loyalty. Does your business actively conduct social customer relationship marketing (CRM)?

Join the Pace University Small Business Development Center for this webinar as we partner with the Better Business Bureau Serving Metropolitan New York (BBB) to examine the impact of customer reviews, your social media strategy, and your obligations as an ethical and proactive business. The session will be led by Brian Rauer, BBB's Executive Director & General Counsel.

Click Here to register
Phone:  (212) 618-6655

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Language assistance services are available for limited English proficient individuals. Special arrangements for persons with disabilities can be made by calling the SBDC at least two weeks in advance.